Privacy Policy

Last updated: January 1, 2026

KanadaTV ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect and how we use it when you use our Service at https://kanadatv.com.

1. Information We Collect

1.1 Information You Provide

• Account information: Name, email address, phone number
• Payment information: Billing details via secure provider. We do not store card numbers.
• Support communications: Messages sent to [email protected]

1.2 Automatically Collected

• Usage data: pages visited, session duration
• Device information: type, OS, app version (IBO Player)
• IP address for region detection and fraud prevention
• Session cookies for authentication; analytics cookies for improvement

2. How We Use Your Information

• Deliver and manage your subscription
• Process payments and send receipts
• Provide customer support
• Improve the Service
• Prevent fraud and abuse
• Comply with legal obligations in Canada

We do not sell your personal data to third parties.

3. Data Sharing

We share data only with payment processors, infrastructure providers, and legal authorities when required by law.

4. Data Retention

Data Type	Retention
Account data	Subscription + 90 days
Payment records	7 years
Support tickets	2 years
Usage/log data	90 days

5. Cookies

Essential cookies for login sessions. Analytics cookies for service improvement. No advertising cookies.

6. Your Rights

You may access, correct, delete, restrict, or port your data. Contact [email protected]. We respond within 30 days.

7. Data Security

TLS/SSL encryption, encrypted storage, access controls, regular security reviews.

8. Children's Privacy

Not directed at children under 13. Contact [email protected] to report.

9. Changes

Updates posted at https://kanadatv.com/privacy.html.

10. Contact

Email: [email protected]
Website: https://kanadatv.com